SmartRnT Documentation
Welcome to SmartRnT! Get familiar with our products, features, and integrations.
Guides
Start with best practices, setup steps, and other useful information.
Features
Collect data once. Send it anywhere for analytics, growth, marketing and more.
For Companies
Manage your interactions by listening preferences to personalize experiences.
For Drivers
Streamline daily operations with our mobile-first driver platform.
For Owners
Complete control of your fleet assets with powerful management tools.
Integrations
Connect SmartRnT with your TMS and payroll systems.
Welcome to SmartRnT
Totally new here?
Not sure what to track or why? Check out SmartRnT's Platform Overview to learn more about the wide world of digital fleet management, including the what and why and some stories about powerful insights.
Digging in on technical details?
Check out SmartRnT University for some step-by-step instruction on implementing SmartRnT, and some of our advanced features.
Ready to get started implementing?
Check out the Fleet Setup documentation to learn about our features (what you can use to collect data), our Dashboards (the formats you can build to track data), and our Integrations (the tools you can then send data to).
Be sure to check out the Guides for FAQs and Best Practices, and dig in to the Features section to get to know the SmartRnT web app.
Quick Links & Resources
Platform Overview
Learn about SmartRnT's core features and capabilities.
Driver Onboarding
Best practices to onboard drivers quickly and safely.
Compliance Checklist
Keep documentation current and operations audit-ready.
API Documentation
Comprehensive API reference for custom integrations.
Getting Started
New to SmartRnT? Learn the basics and set up your account in minutes.
Quick Start Guide
Welcome to SmartRnT! This guide will help you get started with our digital fleet management platform. Follow these steps to set up your account and start managing your operations digitally.
Create Your Account
Sign up for SmartRnT and choose your role (Company, Driver, or Owner). Provide your basic information and verify your email address.
Complete Your Profile
Add your business details, upload necessary documents, and configure your initial settings based on your role.
Invite Team Members
Add your drivers, dispatchers, or company contacts to your workspace. Assign appropriate roles and permissions.
Configure Your Fleet
Add your vehicles, set up inspection checklists, and configure run-sheet templates for your operations.
Start Your First Job
Create your first digital run-sheet, complete a pre-trip inspection, and begin tracking your operations in real-time.
System Requirements
SmartRnT works on any modern device. Here are our platform requirements:
Web Application
- • Chrome 90+
- • Firefox 88+
- • Safari 14+
- • Edge 90+
Mobile App
- • iOS 13.0 or later
- • Android 8.0 or later
- • Tablet compatible
- • Offline mode available
Best Practices
Tips and strategies for maximizing efficiency and compliance.
Daily Operations Best Practices
Start with Pre-Trip Inspections
Always complete digital pre-trip inspections before starting any job. This ensures safety and regulatory compliance.
Keep Run-Sheets Updated
Update job status in real-time. This helps dispatchers make better decisions and keeps all stakeholders informed.
Document Everything with Photos
Take photos of vehicle conditions, job sites, and completed work. Visual documentation prevents disputes.
Review Daily Reports
Check your daily reports for completeness and accuracy before ending your shift.
Compliance Tips
Stay compliant with these essential practices:
- Maintain up-to-date driver certifications and licenses
- Complete all required vehicle inspections on schedule
- Keep digital records accessible for audits (minimum 3 years)
- Track Hours of Service (HOS) accurately and consistently
- Report incidents immediately through the platform
Setup Steps
Step-by-step instructions for configuring your workspace.
Company Setup
Company Profile
Enter your company name, DOT number, address, and contact information. Upload your company logo for branding.
User Roles & Permissions
Define roles for dispatchers, managers, and administrators. Set appropriate access levels for each role.
Fleet Configuration
Add all vehicles to your fleet with VIN, plate numbers, and specifications. Set up maintenance schedules.
Inspection Templates
Customize pre-trip and post-trip inspection checklists based on your vehicle types and compliance requirements.
Integration Setup
Connect your TMS, payroll system, and other third-party tools for seamless data flow.
Digital Inspections
Complete comprehensive vehicle inspections with digital checklists and photo documentation.
Pre-Trip Inspections
Digital pre-trip inspections ensure your vehicles are safe and compliant before every trip. Our mobile app guides drivers through a comprehensive checklist.
Guided Checklists
Step-by-step inspection process with vehicle-specific items and FMCSA compliance checks.
Photo Documentation
Capture photos of any defects or issues found during inspection with timestamp and GPS location.
Defect Reporting
Report and categorize defects as minor or critical. Automatically notify maintenance teams.
Digital Signatures
Drivers and supervisors sign electronically for legal compliance and accountability.
Post-Trip Inspections
Complete post-trip inspections to document vehicle condition after operations and report any new issues discovered.
- • Document wear and tear from the day's operations
- • Report new defects or mechanical issues
- • Update vehicle status (operational/out of service)
- • Schedule maintenance based on findings
Automated Run-Sheets
Streamline daily operations with automated digital run-sheets and job tracking.
Digital Run-Sheet Features
Say goodbye to paperwork! Our digital run-sheets automatically track all job details from dispatch to completion.
Real-Time Updates
Job status updates instantly sync across all devices. Dispatchers see live progress of every job.
GPS Tracking
Automatic location tracking shows exact pickup and drop-off locations with timestamps.
Digital Signatures
Capture customer signatures on mobile devices. No more lost or illegible paperwork.
Photo Documentation
Take before and after photos of vehicles and job sites for complete documentation.
Job Workflow
Job Assignment
Dispatchers assign jobs to drivers with all necessary details: pickup/drop-off locations, customer info, special instructions.
En Route
Driver receives notification and accepts job. GPS tracking begins automatically. ETA calculated and shared with customer.
On Scene
Driver marks arrival at pickup location. Takes photos of vehicle. Customer reviews and signs consent form digitally.
In Transit
Real-time tracking shows vehicle in tow. Automatic mileage calculation. Updates sent to all stakeholders.
Job Complete
Driver marks job complete with photos and customer signature. Invoice generated automatically. Cash call updated instantly.
Fleet Tracking
Real-time GPS tracking and geofencing for complete fleet visibility.
Live Fleet Monitoring
Monitor your entire fleet in real-time with our advanced GPS tracking system. Know where every vehicle is and what every driver is doing at all times.
Real-Time Location
See all vehicles on a live map with current location, speed, and direction of travel.
Geofencing
Create virtual boundaries and receive alerts when vehicles enter or exit specific areas.
Route History
Review complete route history with timestamps and stops. Analyze driver behavior and efficiency.
Utilization Reports
Track vehicle utilization, idle time, and productive hours. Optimize your fleet performance.
Fleet Management Dashboard
Centralized control for dispatch, compliance, and driver management.
Dispatch Operations
Manage all dispatch operations from a single, powerful dashboard. Assign jobs, track progress, and communicate with drivers in real-time.
Smart Job Assignment
Assign jobs based on driver location, availability, and vehicle type. Optimize routes automatically.
Driver Communication
Send messages and updates directly to drivers. Receive instant notifications on job status changes.
Live Board View
Visual board showing all active jobs, driver status, and vehicle locations at a glance.
Performance Metrics
Track KPIs like average response time, jobs per day, and customer satisfaction scores.
Compliance & Regulatory Tools
Stay audit-ready with automated compliance tracking and digital record keeping.
Compliance Dashboard
SmartRnT helps you maintain compliance with DOT, FMCSA, and other regulatory requirements automatically.
- Electronic Logging: Automatic HOS tracking and DVIR generation meeting FMCSA requirements.
- Driver Qualifications: Track licenses, certifications, and medical cards with expiration alerts.
- Vehicle Records: Maintain complete vehicle inspection and maintenance history.
- Audit Reports: Generate compliance reports instantly for DOT audits and inspections.
API Reference
Comprehensive API documentation for custom integrations.
REST API Overview
SmartRnT provides a comprehensive REST API for building custom integrations. All API requests require authentication using API keys.
Base URL
https://api.smartrnt.com/v1Authentication
// Add your API key to request headers
Authorization: Bearer YOUR_API_KEY
// Example request
curl -H "Authorization: Bearer YOUR_API_KEY" \
https://api.smartrnt.com/v1/vehiclesCommon Endpoints
Get All Vehicles
GET /vehicles
Response:
{
"data": [
{
"id": "veh_123",
"vin": "1HGBH41JXMN109186",
"plate": "ABC1234",
"type": "tow_truck",
"status": "active"
}
]
}Create Job
POST /jobs
Body:
{
"type": "tow",
"pickup_location": {
"lat": 40.7128,
"lng": -74.0060
},
"dropoff_location": {
"lat": 40.7580,
"lng": -73.9855
},
"vehicle_id": "veh_123",
"driver_id": "drv_456"
}Support
Get help when you need it with our comprehensive support resources.
Contact Support
Self-Service Resources
Knowledge Base
Search our extensive knowledge base with hundreds of articles covering all features and common questions.
Video Tutorials
Watch step-by-step video guides for setting up and using every feature of SmartRnT.
Community Forum
Connect with other SmartRnT users, share tips, and learn best practices from the community.
System Status
Check real-time system status and get notified about planned maintenance or incidents.
Need more help?
Our support team is ready to help you get the most out of SmartRnT. Get in touch or explore our community.