Effective Date: OCT-2025

1. Acceptance of Terms

By creating an account, uploading data, or using any SmartRnT product or mobile application, you (“Customer”, “Company”, “Driver”, or “User”) agree to these Terms of Service and to our [Privacy Policy].

If you do not agree, do not access or use SmartRnT.

2. Service Description

SmartRnT provides data-collection, telemetry, and analytics services (“Services”) for transportation and towing companies.

We supply technical infrastructure for capturing, validating, and organizing information — we do not guarantee factual accuracy of data entered by users.

3. Data Ownership and Accuracy

  • Each company remains the controller and owner of its uploaded or authorized data.
  • SmartRnT acts as a data processor / service provider under applicable privacy law.
  • We validate only the format and structure of data; companies are solely responsible for verifying its accuracy, completeness, and lawful origin.

4. Customer Consent & Data Retention

  • By using SmartRnT, all users give explicit consent for SmartRnT to store and process their personal and operational data for as long as they maintain an active account or company membership.
  • When an account or contract ends, data are retained for a limited administrative period (normally 30 days, unless legal obligations require longer) before deletion or anonymization.

5. Data Sharing with Authorities and Related Parties

Users acknowledge and consent that SmartRnT may share collected information — including personal identifiers, operational records, and telemetry data — with the Customer’s company, the Ministry of Transportation of Ontario (MTO), and the Ontario Provincial Police (OPP) or other regulators upon their lawful request.

Such disclosures may occur without prior notice to the individual or company, as permitted by law or contract.

6. Company-Initiated Deletion

  • A company administrator may submit a written deletion request to remove all company data from SmartRnT systems.
  • Upon verification of authority, SmartRnT will erase associated records from active databases within 30 business days, except where retention is required by law, dispute resolution, or audit obligations.

7. Payments, Subscriptions, and Refunds

  • Subscriptions are billed on a 12-month contract cycle.
  • Once a plan or activation key has been issued, payments are non-refundable through the end of the contract term — even if service usage stops or payments remain incomplete.
  • Service access continues only while payments are current; failure to pay may result in suspension without refund.

8. Service Availability and Liability

  • SmartRnT strives for 99.9% uptime but provides Services “as is” and “as available.”
  • We are not liable for indirect, consequential, or data-loss damages arising from use or unavailability.
  • Maximum aggregate liability shall not exceed the amount paid in the previous 12 months.

9. Compliance and Applicable Law

  • SmartRnT processes data in accordance with simplified GDPR principles and Canadian privacy legislation (PIPEDA) — including purpose limitation, data minimization, and deletion upon request.
  • These Terms are governed by the laws of Ontario, Canada.
  • Disputes will be resolved exclusively in the courts of Toronto, Ontario.

10. Amendments

We may update these Terms from time to time.

Material changes will be announced on our website.

Continued use after the new effective date constitutes acceptance.